Last updated on March 18th, 2026.

Welcome to Balaji Apex Technologies Pvt. Ltd.! These Terms of Service ("Terms") govern your use of our AtithiAI platform, website, AI agents, and any related services (collectively, the "Service"). By accessing or using our Service, you agree to comply with these Terms, which constitute a legally binding electronic contract under the Information Technology Act, 2000.

1. Acceptance of Terms

By using the AtithiAI Service, you agree to these Terms and any policies referenced within, including our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

2. Description of Service and Intermediary Role

Balaji Apex Technologies Pvt. Ltd. provides the AtithiAI platform, which offers AI-powered virtual hosting solutions. The Service acts as a Software as a Service (SaaS) and a digital platform facilitating communication between Users and Guests. **We act as an Intermediary** as defined under the Information Technology Act, 2000, and its rules, and our liability is limited accordingly. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including all local, state, and central laws of India.

3. Account Registration and Security

To use our Service, you must register for an account. You represent that you are at least 18 years of age and legally competent to enter into these Terms. You agree to provide accurate and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. User Responsibilities and AI-Generated Content

You agree to use the Service in compliance with applicable laws, rules, and regulations. You must not misuse the Service, such as by uploading illegal or prohibited content (including content that is obscene, defamatory, or infringes on the intellectual property rights of others). You are solely responsible for the content you upload (e.g., property details, guest information) and the content of your interactions through our AI agents.

You are prohibited from using the Service to generate or stream spam; engage in deceptive or fraudulent activities; or attempt to bypass Google Cloud’s security headers or authentication flows.

Disclaimer regarding AI-Generated Content: While AtithiAI's AI agents are designed to provide helpful information, responses generated by Artificial Intelligence may contain inaccuracies, omissions, or biases. You acknowledge that you should not solely rely on AI-generated content for critical decisions and that Balaji Apex Technologies Pvt. Ltd. is not liable for any inaccuracies or omissions in AI-generated responses.

5. Payment and Subscription

If you subscribe to our paid services, you agree to pay all applicable fees as outlined during the purchase process. Payment processing may be handled by third-party providers. Your subscription will automatically renew unless canceled in accordance with the terms outlined during registration.

6. Intellectual Property

All intellectual property rights related to the Service, including software, design, and content provided by Balaji Apex Technologies Pvt. Ltd., are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works from the Service without our express written consent, in compliance with the Copyright Act, 1957.

7. Privacy

Your privacy is paramount. Please review our Privacy Policy to understand how we collect, use, and process your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA).

8. Limitation of Liability and Indemnity

To the maximum extent permitted by law, Balaji Apex Technologies Pvt. Ltd. will not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability to you for any claim arising out of or relating to these Terms or your use of the Service shall be limited to the amount paid by you for the Service in the twelve (12) months preceding the claim.

You agree to indemnify and hold harmless Balaji Apex Technologies Pvt. Ltd. from any and all claims, damages, liabilities, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights, including but not limited to the rights of a Guest.

9. Termination

We reserve the right to terminate or suspend your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests. Upon termination, you must cease all use of the Service, and we will delete your data in accordance with our Privacy Policy.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the **Republic of India**, without regard to its conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts located within **Uttar Pradesh, India**, for the resolution of any disputes arising from or relating to these Terms or the Service.

11. Grievance Redressal and Contact Us

In compliance with the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, if you have any questions or concerns about these Terms or the Service, please contact our designated **Grievance Officer** for resolution:

12. Changes to this Terms Of Service

We reserve the right to update this Terms Of Service from time to time. We will notify you of significant changes by posting the revised Terms Of Service on our website or through email communication, and indicate when such changes will become effective.